It is a service for people from the European Economic Area (European Union countries and also Iceland, Liechtenstein and Norway) that helps them with their housing and tenancy needs such as to find and stay in suitable accommodation, find work, apply for benefits, register with services such as schools, doctors and dentists and work alongside Newport Council to prevent homelessness wherever possible.
Who does it support?
The service supports anyone from the European Economic Area who needs help and support with their housing, accommodation and to live in Newport.
How do people access the service?
The service can be accessed through Newport City Council; at the drop in run at the Job Centre in Newport on a Tuesday and at the drop in at Maindee Primary school on a Thursday.
How has it helped?
The service has had success getting people into work, there are strong links with employers who welcome applications from EU migrants, we will help with your right to remain in the UK and your right to work if this is problem when finding work. We have supported people to move into permanent accommodation and get their home set up, and worked with environmental health to get landlords to improve substandard accommodation. We have helped people apply for eligible benefits and increased their income. We often work with families and at Christmas we deliver extra food parcels to those who are struggling financially and deliver presents for the children who might have had none.
Yes, there are other services throughout Newport who provide tenancy support, just call 01633 656656 and ask for help with your housing
We have workers who speak Czech, Polish, Slovak fluently. We use language line for other languages
The service is delivered at the drop in services, and we use our offices on Commercial Street or the Salvation Army for appointments. We do occasionally drop off food parcels, but we normally expect people to collect them themselves.
Newport Citizens Advice Bureau can provide advice about European Union settled status, we can help you get an appointment with them and maybe able to assist with verification of your status for employment, benefits and for landlords.